Is Your Important Business Data Safe?

Posted by on Sep 14 2007

A few weeks ago we had a burglary in our office. Among the items they stole were two laptops.

But our data — especially our confidential client information — was safe. Here’s how:

  • We don’t keep client credit card information on our computers or in paper anywhere in the office. It’s all kept online in our shopping cart, and it’s only kept online for one day — the day the client’s transaction gets processed through the system. Then it’s cleared out of the cart.
  • We keep all client files in a locked drawer or fire-proof safe.
  • We burn or shred all client information from inactive clients.
  • We don’t keep notes about the client in the computer. Instead, we take all notes manually and keep them locked away with the client files.
  • We back up our computers daily to an offsite backup. We use (recommended by Consumer Reports), which automatically uploads any new or updated files each night.

There are three things you need to protect against: loss of data because a hard drive fails, loss of data because of theft, and loss of data because of fire or flood. Most people backup their data to an external hard drive or CD. That will protect you if your hard drive fails, but it won’t protect you if your computer gets stolen or burns up in a fire.

We’ve learned some important lessons about office data security through this experience, and you know we’ll write an ebook about it as soon as the dust settles!


2 comments for now

2 Responses to “Is Your Important Business Data Safe?”

  1. Anonymous

    Hi :

    One way of mitigating a risk of disaster is to have an online backup service. I have been reading about the online backup and storage industry for a while now. It is becoming a commonly accepted technology these days. For online backup news, information and articles, there is an excellent website:

    This site lists more than 400 online backup companies and ranks the top 25 on a monthly basis. It also features a CEO Spotlight page, where senior management people from the industry are interviewed.

    14 Sep 2007 at 4:29 pm

  2. […] This post was mentioned on Twitter by Melinda Emerson. Melinda Emerson said: RT @kgreenstreet: Is Your Important Business Data Safe? […]

    04 May 2010 at 12:58 pm

Category: Running a Strong & Efficient Business