But our data — especially our confidential client information — was safe. Here’s how:
- We don’t keep client credit card information on our computers or in paper anywhere in the office. It’s all kept online in our shopping cart, and it’s only kept online for one day — the day the client’s transaction gets processed through the system. Then it’s cleared out of the cart.
- We keep all client files in a locked drawer or fire-proof safe.
- We burn or shred all client information from inactive clients.
- We don’t keep notes about the client in the computer. Instead, we take all notes manually and keep them locked away with the client files.
- We back up our computers daily to an offsite backup. We use http://www.mozy.com/ (recommended by Consumer Reports), which automatically uploads any new or updated files each night.
There are three things you need to protect against: loss of data because a hard drive fails, loss of data because of theft, and loss of data because of fire or flood. Most people backup their data to an external hard drive or CD. That will protect you if your hard drive fails, but it won’t protect you if your computer gets stolen or burns up in a fire.
We’ve learned some important lessons about office data security through this experience, and you know we’ll write an ebook about it as soon as the dust settles!
2 Responses to “Is Your Important Business Data Safe?”
Category: Running a Strong & Efficient Business