It happens all the time and I'm beginning to feel like I have a "customer service bad luck charm" hanging around my neck. I go to the supermarket, and the checkout person spends more time talking to her coworker about how much she hates her job, than she spends thanking me for my business. I call a contractor to fix a problem with the roof, and …
Business Books Recommended by My Facebook Friends
I’m collecting a list of must-have business books...books you’ve read (and maybe re-read) that clearly helped the way you think and the way you do things in your business, above all other books. Are there one or two books that you would add to this list? Here's how my Facebook friends responded: Sherry Davies-Selak says: Think …
10-Minute Marketing Tasks You Can Do Easily
As a small business owner, your days are filled with meetings to attend, task lists to complete, and hundreds of other pressing items that all seem to need your attention right now. Oftentimes, marketing doesn’t make the cut. But there are quick, easy ways to accomplish your marketing goals in 10 minutes or less. Here's 12 easy marketing tasks you …
Business Goals: START with Your Emotions
I'm watching a series of Tony Robbins videos on YouTube, and he asked a great question: "If you could achieve a goal that would really, really excite you... that would bring you a full sense of joy, ecstasty, personal achievement...that would bring you to the heights of creativity and the depths of your spirituality...would create more love and …
8 Tips for Creating Videos to Market Your Services
First, let me get a secret off my chest: it took my colleague Pamela Wilson and I nearly 8 hours to create an 8-minute video. Yes, it's true...everything that could go wrong did go wrong. But I learned a lot along the way and I want to share some of this great adventure in video with you. Video is a super way to market your mastermind groups, …
Libraries Offering Audiobook and Ebook Downloads
In a move that's a real boon for the self-employed small business owners, local libraries are signing up for a service that allows patrons to download audio books and ebooks, essentially allowing you to "borrow" them from the library for a set period of time. Many of these are accessible through your tablet, smartphone or computer. Self-employed …